Divide by 0 issue

Problems or issues encountered whilst running or trying to run Pgen, that seriously affects the programs functionality.
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Babylj
Posts: 1
Joined: Tue Jan 09, 2018 1:38 pm

Divide by 0 issue

Post by Babylj » Tue Jan 09, 2018 1:47 pm

Hi
This looks to be a great program. However, I keep getting an error that says "Attempted to divide by 0" And, error at line e432. Then when generating, suddenly a bunch of the same error message, just keeps popping up, and I have to use the task manager to stop it. Eventually, it crashes my video driver. Any help would be greatly appreciated. AWESOME program though! And I really would love it to work right.

admin
Site Admin
Posts: 23
Joined: Fri Jul 21, 2017 3:31 pm

Re: Divide by 0 issue

Post by admin » Wed Jan 10, 2018 11:20 pm

Hi Babylj,

Thanks for letting me know. I'm sorry that you're having this problem.

If possible could you start the program and go to the settings form, click on the "Add a comment" button and type in "Divide by 0 issue", click "OK" then click the "Send Error Log". This should tell me exactly where the error is.
The log gets sent directly to my server and is not posted to this site and is completely anonymous.

If you can't send the log please post here exactly what you were doing that caused the error.

Thanks for helping to improve PGen2 and thanks for the positive comments.

Rick

admin
Site Admin
Posts: 23
Joined: Fri Jul 21, 2017 3:31 pm

Re: Divide by 0 issue

Post by admin » Mon Jan 15, 2018 5:21 pm

Hi Babylj,

I've got your error log, thanks for uploading it. I can see there are a few bugs reported, but they should all be fixed in the next release.

Regards

Rick

bonemouth
Posts: 8
Joined: Fri Mar 02, 2018 11:34 pm

Re: Divide by 0 issue

Post by bonemouth » Sat Mar 03, 2018 1:43 am

I also have this issue and errors related to logging upon opening the program and selecting such choices as test and options. The worst is with high/low, as this creates an infinite number of error boxes that crash the program. I sent my error log a few days ago. I really love pgen2! Is there anything else I can do?

admin
Site Admin
Posts: 23
Joined: Fri Jul 21, 2017 3:31 pm

Re: Divide by 0 issue

Post by admin » Sun Mar 11, 2018 11:45 am

Thanks for posting, I've got your error log. Could you tell me what you are doing that generates the error messages and which form they appear in?

Thanks

Rick

bonemouth
Posts: 8
Joined: Fri Mar 02, 2018 11:34 pm

Re: Divide by 0 issue

Post by bonemouth » Fri Mar 16, 2018 5:32 am

Rick,

Thanks! I'm getting these four boxes popping up when I load, one after the other (they should be in the order in which they appear):
https://ibb.co/dqaACx
https://ibb.co/cWzRkH
https://ibb.co/bJmvec
https://ibb.co/hF16kH

Then, when I click on "Higher or Lower," there are large error boxes that pop up very quickly, simultaneously, until the program crashes.

admin
Site Admin
Posts: 23
Joined: Fri Jul 21, 2017 3:31 pm

Re: Divide by 0 issue

Post by admin » Mon Mar 19, 2018 11:39 pm

Thanks for the reply.

I'm a bit concerned about those four files that pop up as they look like web addresses and they are not part of the program.

Would you please try the following:

1. Run a Virus checker and Malware checker (MalwareBytes have a free scanner if you don't have one).

2. Rename the PGen2 folder. It should be in the C:\programdata directory and run PGen2. It should recreate all the files and folders.

3. Let me know how you get on.

I'll got through the code and see why those files may be popping up.

bonemouth
Posts: 8
Joined: Fri Mar 02, 2018 11:34 pm

Re: Divide by 0 issue

Post by bonemouth » Tue Mar 20, 2018 1:43 am

Oh, I'm sorry for the confusion. Those links are addresses to screenshots I uploaded. Each one represents one of the four error messages. Please copy and paste each into your browser.

admin
Site Admin
Posts: 23
Joined: Fri Jul 21, 2017 3:31 pm

Re: Divide by 0 issue

Post by admin » Wed Mar 21, 2018 1:56 pm

OK, Got the images thanks. This issue will be fixed in the next release. probably end of April now.

bonemouth
Posts: 8
Joined: Fri Mar 02, 2018 11:34 pm

Re: Divide by 0 issue

Post by bonemouth » Wed Mar 21, 2018 6:44 pm

Great! Thank you!

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